A disc with physical defects may become stuck in or cause damage to the drive. Be sure to inspect discs before use to ensure they are not cracked, scratched, or otherwise damaged Inspection should include the inner ring of the disc which should be smooth and burr free. Follow the steps for the appropriate symptom to figure out whether the issue stems from the drive or the media. Particularly (truncated from the article above):īelow are several possible symptoms you may see. The following Knowledge Base article provides some great steps for troubleshooting your issue:Īpple Computers: Troubleshooting the slot-loading SuperDrive